Privacy Policy
We are dedicated to protecting your personal data and ensuring complete transparency in our global information practices.
Subsidiary Disclosure: HUK SONS IT operates as a legally separate subsidiary of HUK SONS. When you engage with this site or our services, you are interacting with HUK SONS IT (a subsidiary of HUK SONS) as the contracting entity, unless a signed agreement specifies otherwise.
1. Introduction & Scope
This Privacy Policy describes how HUK SONS IT ("we", "us", or "our") collects, uses, discloses, and protects your personal information. It applies to our website, software platforms, mobile applications, and related services (collectively, the "Services").
We act as a Data Controller for the personal data we collect through our website, marketing activities, and business operations. For data processed on behalf of our customers through the use of our enterprise software solutions, we act as a Data Processor, and such processing is governed by our Data Processing Addendum (DPA).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Data We Collect
We collect information to provide, secure, and improve our enterprise services.
Directly Provided
Information you explicitly provide to us during account creation, support interactions, or sales inquiries.
- Identity Data (Name, Job Title)
- Contact Data (Email, Phone, Address)
- Financial Data (Billing Address, Payment Details)
- Profile Data (Preferences, Feedback)
- Content Data (Support Tickets, Messages)
Automatically Collected
Technical data collected automatically when you interact with our website and services.
- Device Data (IP Address, Browser Type, OS)
- Usage Data (Pages Visited, Time Spent)
- Location Data (General Geographic Location)
- Cookies & Tracking Technologies
- Performance & Error Logs
Third-Party Sources
Data we may receive from public databases, marketing partners, and social media platforms.
- Business Intelligence Data
- Social Media Profiles (LinkedIn)
- Credit & Fraud Prevention Reports
- Marketing Lead Data
- Partner Referrals
How We Use Your Data
We process your personal data for specific, legitimate business purposes.
Service Delivery
To provide, operate, and maintain our services, including account management and customer support.
Billing & Finance
To process payments, send invoices, and manage your subscription or contract.
Security & Fraud
To detect and prevent fraud, abuse, and security incidents, and to verify your identity.
Communication
To send you technical notices, updates, security alerts, and administrative messages.
Improvement
To analyze usage trends and improve the functionality and user experience of our services.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, such as tax obligations.
International Data Transfers
HUK SONS IT is a global organization. Your personal data may be transferred to, stored, and processed in countries other than your own, including the United States and other regions where we operate.
When we transfer personal data from the European Economic Area (EEA), United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of protection, we rely on appropriate safeguards such as:
- Standard Contractual Clauses (SCCs): Approved by the European Commission.
- Binding Corporate Rules (BCRs): For intra-group transfers.
- Derogations: Where applicable for specific situations.
Your Privacy Rights
Depending on your location, you may have specific rights regarding your personal data.
Right to Access
You have the right to request a copy of the personal data we hold about you and details about how we process it.
Right to Rectification
You can request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Also known as the "Right to be Forgotten," you can request deletion of your personal data under certain conditions.
Right to Portability
You have the right to receive your data in a structured, commonly used format to transfer to another controller.
Right to Restrict
You can request that we limit the processing of your data under specific circumstances.
Right to Object
You have the right to object to the processing of your data for direct marketing or legitimate interests.
Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.
Children's Privacy
Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
Contact Our Data Protection Officer
If you have any questions about this Privacy Policy, or if you wish to exercise your rights, please contact our privacy team.
Street No 1, House No 2, Garden Town,
Bahawalpur 63100, Pakistan